Cole & Eli provided great customer service. They installed a new water heater while explaining the process at each step. I appreciate that Mac Plumbing did the repair on Christmas Eve… Thank you! I also appreciate that Mac Plumbing shared the price prior to beginning the work & the job was the price quoted. I would use them again, & I recommend their service.
– Tina Z. | December 2023
There is no one I trust more than Bruce McGaha and Mac Plumbing!! Honest, informative , helpful expertise— even when I needed referrals and expert advice for East Tennessee properties! I LOVE MAC PLUMBING! Serving my family and community in plumbing and all our needs; and always with kindness, thoughtfulness, honest expertise and friendly quick response… Thank you! Could not recommend more highly. ⭐️⭐️⭐️⭐️
– Julie R. | November 2023
Drew was awesome! He explained everything to me in a way I could understand and make the best choice for my home. His work was efficient, clean and installed with full explanation. I will refer Mac Plumbing to everyone I know! We have also become Duck Club members which is an amazing deal!
– Jayson C. | October 2023
Drew was awesome! He explained everything to me in a way I could understand and make the best choice for my home. His work was efficient, clean and installed with full explanation. I will refer Mac Plumbing to everyone I know! We have also become Duck Club members which is an amazing deal!
– Brittnye P. | September 2023
We had a semi-emergency and Dennis got here within three hours of calling Mac. Dennis had a great attitude, checked over all the plumbing in the house, fixed our one issue, and even fixed another problem we asked about that wasn’t the original issue. He was awesome! Great experience.
– Ash T. | September 2023
The dispatcher called ahead to inform us that Drew was on his way. There was a text message also letting us know he was in route. Drew was professional and knowledgeable about the services that are provided. He was also couteous and respectful. I appreciate this so much!
– Jessica P. | Sept 2023
A LIFE SAVER!! Arrived within minutes of my call. Honest and professional… What was once a weight on my shoulders, like I’ve never experienced, became a blessing in disguise. He didn’t just see me as a dollar sign, but as a person & explained everything so that I understood what was happening. BONUS! Also, saved me money by NOT sawing into my concrete as the other company had planned.!
– Tara W. | August 2023
We have called upon Mac Plumbing for all types of leak repairs over the years. They always show up when they say they’re going to arrive, their work is high quality, and they are very responsive even in an emergency situation. We would not think of calling anyone else for plumbing repairs and highly recommend them.
– Susan P. | July 2023
They got a tech out here pretty quick to address my concerns. Sent a pic of the tech, as a woman, much appreciated! Called to confirm when they were on their way to let me know. Communicative and gave me some pointers to prevent this issue again. Thanks!
– Amber M. | June 2023
I have used Mac plumbing since 2020 and have not been disappointed! They were out replacing my main line from meter to house. They were very professional and informative. I would recommend Mac plumbing for any plumbing service. Very quick and courteous! Great Job! Thank you very much Steven, Cole and Eli! I appreciate your work and help!!!
– T.A. | June 2023
I highly recommend this company for anyone looking for plumbing work. They were very responsive, quick to remedy issues, provided quality work, and very professional.
– Blake A. | May 2023
Our sewer was actively backing up into our house and MAC was the only company that understood the desperate need for an immediate response. They sent someone at once and from the moment Adam showed up he worked fast and furious until the flooding ceased and our problem was found. He then was able to help the City sewer crew to pinpoint the problem. We are so thankful for Adam’s knowledge and expertise. Within minutes he knew the problem and was able to educate us on getting it fixed. Thank you so much MAC and Adam!
– K.D. | May 2023
Drew was very professional, knowledgeable and friendly! We will definitely utilize your services again! Great customer service and response time!! Thank you!!
– Lee F. | April 2023
MAC was able to schedule me within 24 hours. Adam installed my new sink faucet and it works perfectly. MAC is always professional and polite, not to mention fast and efficient. They have the best employees around and they really know their stuff. I highly recommend MAC Plumbing.
– Abby R. | April 2023
Eli did an outstanding job. He was very professional and kept me informed as to what was goin on. We called them out for low pressure and they fixed the problem quickly. They even made a change to the layout of my plumbing so that my outdoor faucet has a lot better pressure. Thanks.
– Terence H. | March 2023
Heard water running in bathroom, called MAC, really there is no one else I would call. They fit me in same day within minutes of my call. Dennis and Cole did an excellent job of finding and fixing the leak. They are professional and polite, not to mention fast and efficient. I highly recommend MAC Plumbing.
– Abby R. | February 2023
Great service, great price, and outstanding professionalism. Will be my number one choice for any plumbing need.
– Nick G. | February 2023
Came home from Christmas with a busted pipe. Got a same day appointment with a fair price during the holidays. Saved me and my wife from a rough few days. Highly recommend.
– Noah C. | January 2023
Today my water pipes burst and my son contacted Mac Plumbing. Eli and Cole came out tonight to fix it and after about 3 1/2 hours I have water again. I cant thank them enough for their hard work and will definitely use them again. If you need a plumber I highly recommend Mac Plumbing. Thanks Eli and Cole you’re awesome!!.
– Sandy P. | January 2023
I had Mac Plumbing magnet advertisement sticker on my refrigerator for years that I received in the mail. I never had any plumbing problems until now. My pipes busted December 23 and I was without water until Dec 26. I had another plumber that gave me a price of $850.00 and giving me the run around. He was asking for more money, and he was referred by a friend. I call the Mac Plumbing company and they responded quickly showed up at my door in 30 minutes fixed the problem in 45 minutes and my total price 337.00 compared to the $850.00 the other plumber was trying to beat me out of, you guy earn my business. Thanks so much for all your help!
– Rollie L. | January 2023
Very helpful!! Explained everything to me. I also asked him if he could tighten my other toilet down. He checked it and told me it didn’t need tighten. It was just a bit uneven so he put a few shims under the toilet. It took a couple minutes and didn’t charge for it. We have used this company b4 and always very down to earth people. We have future projects that will be using them for sure. I believe his name was Adam and he was also training another guy..
– Toya A. | January 2023