Part-Time Customer Service Representative in Clarksville, TN

If you are someone who loves helping people and is looking for a part-time work and a place to call home, Mac Plumbing, Heating & Air is the place for you! We are a family-friendly team and provide high quality and reliable plumbing and heating and cooling services to Clarksville and Montgomery County, TN.

Hours: Part time 2-5 days a week, hours 8:00am – 3:00pm with a minimum of 5 hours each day.

Location: 2968 B, E Old Ashland City Rd, Clarksville, TN 37043


  • Minimum of high school diploma or GED
  • Strong computer and phone skills 
  • Ability to effectively multitask
  • Detail oriented
  • Highly motivated with a positive attitude
  • Excellent verbal and written communications skills


  • Evaluate, assign, and dispatch service and maintenance calls to the right technician, based on the job instructions.
  • Work with other office personnel to ensure first calls for next day are assigned and structured for max efficiency.
  • Ensure all information needed  is entered into job notes and available for technicians.
  • Communicate with other office personnel and customers.
  • Relay accurate information to technicians, ensuing proficient, quality customer experiences.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Respond to customer requests, resolving issues and promoting our company in a quick and efficient manner.
  • Providing a 5-star experience from all points of contact.
  • Update customers throughout the day on the technician’s progress and reschedule service calls according to company guidelines.
  • Complete customer updates and reschedule calls in a timely manner, ensuring that all customers receive consistent communication. 
  • Assist in filing.
  • Help keep the office clean and tidy.
  • Keep office supplies stocked.

How to apply:

Email your resume or interest to or call (931)552-5555.